Shipping policy

At Viseroy, we are dedicated to delivering a smooth and dependable shopping experience. As part of this commitment, we provide clear and transparent shipping terms. We proudly offer free shipping on all eligible orders within the United States.

Shipping Coverage

This shipping policy applies to orders delivered within the United States.

For international orders, available shipping options will be displayed at checkout. You may also reach out to our customer support team for additional assistance.

Delivery Timeframes

Below is an overview of our standard order processing and delivery timelines:

Order Cutoff Time: 5:00 PM (GMT -06:00). Orders placed after this time will be processed on the following business day, which may extend delivery by one day
Processing Time: 1–2 business days (Monday to Friday)
Transit Time: 6–8 business days (Monday to Friday)
Estimated Delivery Time: 7–10 business days

Once your order has been processed, it will be shipped via one of our trusted delivery partners to ensure safe and timely delivery.

Shipping Carriers

We work with reputable and reliable carriers, including:

Amazon Shipping
USPS
UPS
FedEx

A tracking link will be provided once your order has been dispatched.

Shipping Costs

Free Shipping: All orders within the United States qualify for free shipping, with no minimum purchase required

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our support team as soon as possible. We will investigate the issue promptly and work toward a satisfactory resolution.

Order Tracking

After your order is shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor your shipment through our Order Tracking page at any time.