Privacy policy

Last updated: 28.03.2026

Privacy Policy

This Privacy Policy explains how Viseroy (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from Viseroy (the “Site”) or otherwise interact with our services (the “Services”).

We encourage you to read this policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, policies, or legal obligations. Any updates will be posted on this page along with a revised “Last updated” date.

Collection and Use of Personal Information

To provide and improve our Services, we collect personal data from various sources. This information helps us process orders, deliver customer support, enhance the Site, and comply with legal requirements.

Information You Provide

We collect information that you voluntarily share with us, including:

Contact information (such as your name, address, phone number, and email)
Order details (including billing/shipping addresses and payment confirmation)
Account credentials (username, password, and security-related data)
Communication records with our support team

Automatically Collected Information

When you use our Site, we automatically collect certain data through cookies and similar technologies. This may include your device type, browser, IP address, and how you interact with the Site. This information helps us analyze performance and improve user experience.

Information from Third Parties

We may also obtain your information from trusted third parties such as payment providers, shipping partners, or social media platforms, in order to complete transactions and improve our Services.

How We Use Your Information

Your personal information may be used for the following purposes:

Processing and delivering your orders
Communicating with you بشأن orders or account-related matters
Providing customer support
Sending marketing communications (where legally permitted)
Preventing fraud and ensuring security
Complying with legal and regulatory obligations

Cookies

We use cookies and similar technologies to improve website functionality, personalize your experience, and analyze traffic. You can control or disable cookies through your browser settings, though some features of the Site may not function properly as a result.

Sharing of Personal Information

We may share your data with:

Service providers and contractors who support our operations
Business partners assisting with logistics or marketing
Companies within our corporate group
Authorities or regulators where required by law

We do not sell or rent your personal data to third parties.

Third-Party Links

Our Site may include links to external websites or services. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing any personal data.

Children’s Privacy

Our Services are not intended for minors. We do not knowingly collect personal information from children. If such data has been provided, please contact us so we can promptly remove it.

Data Security and Retention

We take appropriate administrative, technical, and physical measures to protect your personal information. However, no method of online transmission or storage is completely secure.

We retain your data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal data
Request data portability
Restrict or object to certain types of processing
Withdraw consent where applicable
File a complaint with a data protection authority

To exercise your rights, please contact us at info@viseroy.com. We may request identity verification before processing your request.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your place of residence. We ensure that such transfers comply with applicable data protection laws and are protected by appropriate safeguards.